Orders will be processed and shipped within 3 working days.

You will receive a tracking number via email to monitor the status and estimated delivery times.

If you are not satisfied with your purchase you have 14 calendar days to return it from the date you receive the parcel (the days are calculated from the proven date of delivery). The products must be returned undamaged and in the same condition that you received it.

The full refund for the products will be made within 14 days at latest from the date the returns are received. The time for the refund may vary depending on the payment method you used. Specifically:

  • Credit card: depending on your card issuer’s policies.
  • PayPal: directly to your PayPal account

 

If you have any questions on how to return your item, email us at ciao@biagiosantaniello.com